Yes918 Privacy Policy — Protection
Your Personal Data

Yes918 collects various types of information while you use our platform. This collection occurs directly from you, automatically through your use of the platform, and in certain cases, from trusted third-party sources.

Every piece of data collected by yes918 is used for specific and legitimate purposes. We do not use your data for purposes unrelated to platform operations without first obtaining your consent.

• Process account registration and verify your identity through an integrated KYC process.
• Securely process deposits, withdrawals, and all financial transactions in your account.
• Provide access to all games and services available on the yes918 platform.
• Send important account-related notifications, the latest promotions, and platform updates.
• Detect and prevent any fraudulent activity, money laundering, or platform abuse.
• Fulfil legal compliance obligations and reporting requirements to the relevant authorities.
• Improve the user experience, platform interface, and overall service quality.
• Provide responsive and effective customer support across multiple communication channels.

Yes918 uses aggregated and anonymised data analytics to understand platform usage patterns and drive continuous improvements. This data cannot be linked to any specific individual.

Yes918 does not sell or transfer your personal data to third parties for their own commercial purposes. However, there are specific situations where data sharing is necessary and legally permissible:

• Service Providers: Companies that assist us in platform operations such as payment processors, cloud computing service providers, and identity verification service providers. They may only use your data for purposes we designate.
• Legal Requirements: When required by law, court order, or a request from a legitimate government authority such as the Royal Malaysia Police or anti-money laundering agencies.
• Business Transfer: In the event of a merger, acquisition, or transfer of yes918 business assets, user data may be transferred as part of those assets. You will be notified in advance.
• Rights Protection: When yes918 needs to disclose information to protect the rights, property, or safety of the platform, its employees, or other users.

Yes918 continuously invests in the latest cybersecurity infrastructure to ensure your personal data remains protected against all external and internal threats. Our comprehensive security measures include:

• 256-bit SSL/TLS encryption for all data communications between your browser and yes918 servers.
• Encryption at rest using AES-256 standards for all sensitive information.
• Strict access controls based on the principle of least privilege — only authorized personnel may access sensitive data.
• 24/7 security monitoring with an automated intrusion detection system capable of identifying suspicious activity in real time.
• Security audits and penetration testing conducted periodically by accredited independent parties.
• Automated encrypted data backups to ensure rapid recovery in the event of any technical incident.

While we take all reasonable precautions, no online system can be guaranteed one hundred percent secure. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

Yes918 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and ensure smooth technical functionality. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymous information about how you use the platform to help us make improvements. No personal data is linked.
• Functional Cookies: Remember your preferences and settings such as language, region, and display preferences for a more personalised experience.
• Analytics Cookies: Helps us understand aggregate usage patterns for product and service improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the yes918 platform.

As a yes918 platform user, you have the following rights regarding your personal data. yes918 is committed to respecting and facilitating the exercise of these rights:

Your personal data is stored on secure servers. In the course of our global operations, your data may be processed or stored outside Malaysia. In such cases, yes918 ensures that an equivalent or higher level of protection than that required by Malaysian law is applied through:

• Contractually binding data processing agreements with all overseas service providers.
• Use of internationally recognised standard contractual clauses for cross-border data transfers.
• Selection of cloud service providers with internationally recognised security certifications such as ISO 27001 and SOC 2.

Our data retention period is based on operational and legal requirements. Active account data is retained for the duration the account is active and for an additional period required by law after account closure, typically between five and seven years for financial records.

The yes918 platform is strictly for individuals aged 18 and above only. We do not knowingly collect or store any personal data from children under the age of 18.

If we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered an account on yes918 are requested to contact us immediately.

The yes918 platform may from time to time contain links or references to third-party websites or services. This Privacy Policy applies solely to the yes918 platform and does not cover the privacy practices of those external websites or services.

Yes918 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read and understand the privacy policy of every website you visit, especially before providing any personal information to them.

Yes918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or improvements in how we handle your personal data.

Any material changes to this Privacy Policy will be communicated to you via in-platform notifications, your registered email address, or a notice prominently placed on the yes918 homepage. The "Updated" date at the top of this document will always reflect the effective date of the latest amendment.

Your continued use of the yes918 platform after any changes to this Privacy Policy take effect will be considered your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account and discontinue use of the platform.

If you have any questions, concerns, or complaints regarding how yes918 handles your personal data, we welcome your feedback. Our team is ready to assist you at any time.